Overseas Student Health Cover

Overseas student health cover (OSHC) is insurance that provides cover on the costs for medical and hospital care which international students may need while in Australia. OSHC will also pay for most prescription drugs and emergency ambulance transport.

If you are an international student studying in Australia and have a student visa, you must purchase an approved OSHC policy from a registered health insurance company - commonly referred to as health funds. You will need to buy OSHC before you come to Australia, to cover you from the day you arrive.

Certain scholarship holders are eligible for this cover free of charge. Please check with Western Sydney International Admissions if you are eligible for free cover. It is a student visa condition that all students maintain OSHC throughout their stay in Australia.

Be aware that while OSHC represents excellent value in health insurance, it does not cover every medical circumstance or cost. You should note the exclusions given in the policy document and benefits.(opens in a new window)

What are the OSHC arrangements at Western Sydney?

As a student visa holder you will need to have a valid Overseas Student Health Cover (OSHC) for the entire duration of your student visa. This is a requirement of the Department of Immigration and Border Protection (DIBP), for more information visit Student Visa Conditions.(opens in a new window)

The University uses Allianz Care Australia (opens in a new window) as its preferred provider.

Commencing students

You will need to purchase the standard OSHC single, dual family or multi family (for spouse or dependants) cover through the University at the time of your acceptance to the course.

It is important that you think carefully about your expected health needs and consider the best level of cover for you.

Once you have purchased OSHC you will be guaranteed health cover from the time of your arrival in Australia on a student visa. Please refer to your offer letter for the OSHC.

Continuing students

If your cover expires you should immediately renew it as having a current OSHC is a condition of your student visa. If you extend your visa you are required to renew your OSHC for the remaining period of your visa as it remains a requirement for the duration of your student visa.

All continuing and commencing students should note that upgrades are available. Upgrade options (dental care, travel insurance etc) are available by purchasing the upgrade directly from Allianz Care Australia.(opens in a new window) A brochure outlining the policy will be sent to you with your letter of offer. Allianz Care Australia (opens in a new window) also provides 24 hour Emergency Helpline on 1800 814 781.

What if I'm from Belgium, Norway or Sweden?

Belgian students

As a result of an agreement between the Australian and Belgian governments, all Belgian students are considered to have met 'adequate insurance' requirements on the basis of the Reciprocal Health Care Agreement between Australia and Belgium. If you are a Belgian student, you will not have to take out OSHC to meet your visa requirements. For further information about your visa requirements please see the Australian Government immigration and visa website.(opens in a new window).

Norwegian Students

As a result of an agreement between the Australian and Norwegian governments, all Norwegian students are provided with adequate health insurance by the Norwegian government and are waived the compulsory OSHC visa requirement

Swedish Students (Restrictions may apply)

Swedish students may be waived the compulsory OSHC visa requirements. Swedish students whose insurance is provided by CSN International (the Swedish National Board of Student Aid) will not need to take out OSHC. If you are a Swedish student who is not covered by CSN, you will need to take out OSHC

How do I register for Allianz Care Australia OSHC?

Please use this Policy Number “P00XXXXXXX” on the new member portal.

1. Click on the link https://my.allianzcare.com/myhealth/2/login


3. Enter account holder details (Policy #, DOB and 1st 3 letters of surname). Click ‘BEGIN SETUP’

4. Enter your email address as your Username. Click ‘CONTINUE SETUP’

5. A 6-digit security code will be sent to your email.

6. Enter the 6-digit security code and click ‘CONFIRM SECURITY CODE’

7. Create a password. Click ‘NEXT’

8. Provide consent to the Terms and Conditions.

9. Marketing Communications (optional). Click ‘LET’S GO’

10. You will be routed to Myhealth’s home page.

Please visit the new website (https://www.allianzcare.com.au/en.html) and your Online Account with your new policy number.

How can I get help with my OSHC policy?

There are a range of ways to get assistance with your policy:

Online Help

Go to Allianz Care Australia (opens in a new window) for renewal and other services online. The site includes frequently asked questions (FAQs) (opens in a new window) so most questions will be answered there.

Member Services and General Enquiries

Call 13 OSHC (13 6742) or +61 7 3305 8841 (If calling from outside Australia)


Call 1800 651 349

24 Hour Emergency Helpline

Call 1800 814 781

Assistance on campus

An OSHC rep is available on the following campuses:

  • Parramatta City campus - 1PSQ 169 Macquarie St
    Level 1, Counter 8
    Monday 10:00am to 4:00pm
  • Parramatta City campus - 100 George St
    Level 4
    Wednesdays 3:00 pm – 5:00 pm
  • Parramatta South campus
    Building EB, Level 3 (Student Welfare Services)
    Tuesday 9:00am to 5:00pm
  • Sydney Olympic Park campus - 8 Australia Avenue
    Level 4
    Wednesday 11:00am to 1:00pm

OSHC has a Sydney CBD office that students can visit at:

Sydney City Campus
Level 3, 255 Elizabeth Street, Sydney
Friday 10am to 4pm

For general enquiries at other times please visit Student Central or the Student Welfare officer on your campus.

Free safety and wellbeing app with an eligible Allianz OSHC policy

Sonder is a 24/7 multilingual safety and wellbeing service app, connecting you to the help you need at the touch of a button.

Available for free for Western Sydney University students with an eligible Allianz OSHC policy.

If you have questions about your eligibility or the Sonder service please email hello@sondersafe.com

Download the app here