Existing agent information

Agent Management System for existing Agents

Western Sydney University now uses Ascent One software to manage and maintain our agent database.

Ascent One is used for the following functions:

• Agent contract management
• Publication of Agent contact details
• Agent communication
• Ordering of University marketing material

All current Western Sydney University Agents are linked to Western Sydney University on Ascent One.

To access Ascent One you will need to login (opens in a new window) using your registered username (email address) and password.

If you have lost or not received your login details, please contact Ascent One (opens in a new window) and quote your full company name.

If you cannot recall your password, please put your email in the Ascent One (opens in a new window) username field and click 'forgot your password'.

Please ensure your details are up to date so that you can continue to receive all communications from Western Sydney University.

Managing commission payments via StudyLink Commission Portal

Commission payments from Western Sydney University will be processed via StudyLink.

Once you have logged into StudyLink, you will be able to review a record of all students recruited to Western Sydney University and the commissions owed to you for a particular date range. A list of the individual applications for which you are receiving commission will be displayed for your review. You can filter this list by application ID, student ID or name if you’d like to find a specific record to verify.

Please note: There is no need to approve payments – they will be automatically approved at the end of the 14 day review period.

Quick steps to manage your commission payments via StudyLink

1. Log in (opens in a new window) to StudyLink
2. Review your commission record
3. There is no need to approve payments – they will be automatically approved at the end of the 14 day review period. (If you dispute a payment, you can select the ‘Dispute Missing Payments button above the transaction list, or against a specific transaction.)

Detailed instructions are available in the StudyLink Connect - Commissions User Manual (opens in a new window).

Commission payments via StudyLink will only apply to students who have been recruited to the University from Spring Session 2021 (July, Semester 2, 2021). Please continue to submit invoices for students recruited prior to Spring 2021 by sending them directly to wsifinance@westernsydney.edu.au (opens in a new window).