- IT maintenance planned outages
- IT Service Desk
- Email and Related Services
- Western WiFi Wireless Network
- IT Contracts
- Computer Laboratories
- Australian Access Federation
- Service Improvements
- Staff Software Benefits
- COVID-19: ITDS Advice, Guides and Support
- Getting Connected: Off Campus
- Multi-Factor Authentication
- Return to Campus: Ready, Tech, Go
- Adobe Acrobat Sign
- Direct to Desk
- Windows 10 Upgrade 2022
- Grade Centre
- Contact Centre Project
- CloudStor Decommissioning
We've moved information on the University's general purpose computer laboratories (maintained by ITDS) to our MyIT Portal knowledge base, where you will also find knowledge articles about many other IT services.
Request software installation in labs (opens in a new window) (Staff only).
Lab locations and facilities (opens in a new window) - general information on locations, hours, and facilities available at each campus.
Some schools and units, such as the School of Computer, Data and Mathematical Sciences, the School of Engineering, Design and Built Environment and The College, provide and maintain their own labs. You should contact those schools and units directly for more information.
Onsite support is available from the local IT Support Analyst. Support requests may also be logged through our MyIT Portal (Live Chat available). For other support and enquiries, call or email the IT Service Desk on extension 5111 (02 9852 5111).