- IT maintenance planned outages
- IT Service Desk
- Email and Related Services
- Western WiFi Wireless Network
- IT Contracts
- Telephones
- Computer Laboratories
- Australian Access Federation
- Service Improvements
- Staff Software Benefits
- COVID-19: ITDS Advice, Guides and Support
- Zoom
- PrintSmart
- Getting Connected: Off Campus
- Citrix
- Multi-Factor Authentication
- Return to Campus: Ready, Tech, Go
- Adobe Acrobat Sign
- Direct to Desk
- Grade Centre
- Contact Centre Project
- CloudStor Decommissioning
- SIGBOX
CloudStor Decommissioning
CloudStor has been decommissioned
AARNet decommissioned its CloudStor file storage services (including Sync & Share, SWAN, & S3) on 15 December 2023.
Their service for sending large files remains available as a standalone service, FileSender.
Researchers needing a storage location for their research data should review the options on the Library Research Data Storage Options page.
Additionally there are specific data hosting services available only to Researchers and HDR students:
- Intersect - contact IT Service Desk
- SIGBOX - see the IT SIGBOX information page
Staff seeking to store data that is not research data should consider the following options.
Does SharePoint or OneDrive work for you?
Western uses Microsoft Office 365 for all of its desktop needs and is available for all staff. Like you, O365 works everywhere, across devices.
SharePoint is a great option for storing and sharing files securely. It is high-capacity and you can access it from anywhere with your Western ID and password. It is a recommended secure option for data storage and sharing, and it allows file synchronization and cloud backup as well. Sharing to non-WSU collaborators is also possible, via a request to the IT Service Desk.
OneDrive is another tool that all staff have at their disposal. You can store up to 5TB of data, and you can request more storage if you need to. OneDrive is similar to SharePoint, but is tied to an individual's Western Account, so it is more suited to storing files that belong to an individual rather than a team. Note that when a staff member leaves Western, their OneDrive will become inaccessible after some time.
Mobile options:
