International SOS
International SOS (ISOS) serves as the primary contact for medical or emergency assistance during your travels. For students and staff traveling abroad for university-approved purposes, ISOS is the designated Emergency Service Provider. ISOS offers round-the-clock expert guidance and support before your journey, during your time overseas, and in case of emergencies.
ISOS services include, but are not limited to:
Medical Services | Security Services |
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Before Going Overseas
Prior to international travel, travellers are encouraged to download the ISOS App and utilise the QR code provided below:
Once downloaded, ensure the Location and Notification Settings are turned on. The App can be used for:
- Easy access to the local Assistance Centre, in an emergency and for everyday advice.
- Expert medical, security and travel assistance.
- Receive the latest information about your destination.
What to Do in an Emergency (24/7)
ISOS App
In case of an emergency, launch the ISOS App on your mobile device and locate and tap on the option to contact the Assistance Centre. This is your direct link to expert assistance in an emergency.
Phone
Contact the ISOS Assistance Centre in the host location (click below):
The Western Sydney University ISOS membership number is 12AGDA915576.
Find out More about the Host Location
To find out more about travelling to a host country, login to International SOS (membership number is 12AGDA915576).
More Information
Mobile options: