- Applying to study
- New to Uni
- Important dates 2022
- Fees and costs
- The Academy
Services and facilities
- - Student Central
- - Workshops, programs and online resources
- - Academic Literacy Support
- - Counselling Service
- - Disability Service
- - Student Welfare Service
- - MATES
- - International Buddy Program
- - English Conversation Groups
- - Special Consideration
- - Student Legal Services
- - Chaplaincy and Inclusive Communities
- - Student Representation & Participation
- - International student support
- - Aboriginal and Torres Strait Islander student support
- - Student Stores
- - Online student support
- - Student facilities
- - Support for Student Veterans
- - TalkCampus
- Online systems
- Student Misconduct Rule
- Semi Permanent Unlimited Live
- Western Digital Story Telling Project
Managing your studies alongside other responsibilities can be challenging. Support is available.
Student Wellbeing Services
Counselling Service – A free and confidential service staffed by qualified psychologists and social workers.
Disability Service– Disability Advisors can assist students with disabilities, temporary injury (such as a broken arm) and chronic health conditions to meet their potential.
Welfare Service – Welfare Officers can provide guidance around University processes and policies and support with financial hardship, accommodation and student visa enquiries.
Book an appointment with Counselling, Disability and/or Welfare via 1300 668 370 (option 4 then option 1) or WesternNow
Multifaith Chaplaincy – Chaplains can provide confidential conversation and care, support for stress management and anxiety, and links to religious groups and faith communities.
Academic literacy workshops – Free two and four-day workshops are available at different times throughout the year. Develop skills in essay writing, critical analysis, note taking and assignment preparation.
Study Smart - The Library’s Study Smart Zone provides resources to assist you with assignment writing and study skills. You can also meet with a Study Smart officer via Zoom.
Maths Education Support Hub – The Hub provides students at all stages of their degree with Maths and Statistics support.
WESTERNLife - is the University’s social platform and provides information on student clubs and events. This is a great way to connect with staff and students. Log in using your student account details.
MATES - is a mentoring program for new students providing information and skills to settle into life at the University.
Western Sydney University Campus Safety & Security - on-campus safety support. Ph: 1300 737 003
After Hours Assistance Line for international students - Ph: 1800 735 807
NSW Mental Health Line – Access mental health professionals to assess whether you or the person you’re concerned about requires ongoing mental health care, and how urgently this is needed. Ph: 1800 011 511
Lifeline – Crisis support and suicide prevention service. Ph: 131 114
Suicide Call Back Service – Telephone and online counselling for those affected by suicide. Ph: 1300 659 467
Domestic Violence Line – Counselling and referrals for women experiencing Domestic and Family Violence. Ph: 1800 656 463
NSW Rape Crisis Centre – Telephone and online counselling service for anyone who is at risk of or has experienced sexual assault, family or domestic violence. Ph: 1800 424 017
Kids Helpline – Free and confidential counselling service for 5-25 year olds. Ph: 1800 55 1800
HealthDirect Australia - 24-hour health advice. Ph: 1800 022 222
NSW Poisons Information Centre – Staffed by scientists and pharmacists to provide poisons information. Ph: 13 11 26
Overseas Student Health Cover (Allianz) – Support for International students with Allianz health cover. Emergency Ph: 1800 814 781
Study NSW COVID-19 Help Hub - COVID-19 information and support for international students.
Study NSW International Student Intake Support Service - Enables international students studying in NSW and overseas to submit a request for support. Multilingual case workers connect students to government and community services.
Free Legal Support
Student Legal Service - Advice and referrals for students enrolled at Western Sydney University.
Welfare Rights Centre - Support with Centrelink and social security matters for NSW residents.
Redfern Legal Centre - Advice and casework on a range of topics.
Financial and Accommodation Support
Centrelink - Government organisation providing a range of on-going payments to eligible Australian residents.
Link2Home - State-wide homelessness referral service.
Escaping Violence Payment Program - Available to people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Tenants Union of NSW - Access advocacy services to support you with tenancy issues.
Ask Izzy - Find out about Community Services in your local area.
Financial Counsellors’ Association of NSW- Free and confidential financial advice. Phone: 1300 914 408
ASIC MoneySmart - Provides tips to help you manage your money
Alcohol, Drugs and Tobacco
Alcohol and Drug Information Service - Information, support and referral service for those impacted by alcohol and drug use.
Ph: 1800 422 599
CounsellingOnline – Access online counselling support for drug and alcohol issues.
DrinkWise – Alcohol information and support services.
Family Drug Support – Support and information for families of alcohol and drug users. Ph: 1300 368 186
NSW Quitline – Free and confidential 24 hour phone service to assist you to quit smoking. Ph: 13 78 48
Relationships and sexual health
NSW Sexual Health clinics – Find your closest clinic.
Play Safe – Information about sex, contraception and STI testing.
Family Planning NSW – Provides information on sexual health and reproduction. Ph: 1300 658 886
ACON - Community Health organisation for the LGBTIQ community.
Twenty10 Gay and Lesbian Youth Services – Provides specialised services for LGBTQI young people 12 – 25 including housing, mental health, counselling and social support. Ph: 1800 652 010
Men's Line Australia – 24/7 online counselling service for men. Ph: 1300 789 978
1800RESPECT – 24/7 service to support those impacted by sexual assault. Ph: 1800 737 732
Transcultural support: Study success – Information for recent migrants and international students on adjusting to life and study in Australia.
Transcultural Mental Health Centre – Enabling individuals from culturally and linguistically diverse backgrounds to access mental health support.
International Student Support
After Hours Assistance Line - Ph: 1800 735 807
Overseas Student Health Cover (Allianz) - 24/7 support for International students with Allianz health cover. Ph: 1800 814 781
Insider Guides - Discover practical tips on living and studying in Australia and information on important issues such as mental health and social isolation.
Study Australia - Information about Australian education, training and research to international students.
Redfern Legal Centre - Free and confidential legal advice for international students in NSW.
Department of Home Affairs – For visa information. Ph: 131 881