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Student ID cards
How do I get my student ID card?
New commencing students
If you need a new Student ID Card, you can apply online in a three step process shown below to allow us to issue your card.
To start your application, please click on the button below:
Please see below for suitable supporting documentation.
If your student card has expired on March 31st 2020 and you are still enrolled, your card's validity was extended 6 months automatically so you do not need a new ID Card at this point in time. This will allow you to still access campus facilities and library services.
For all other expired cards, please request a replacement by emailing firstname.lastname@example.org from your student email with two certified copies of ID (see below for what is acceptable), your postal address, and the reason you need a new card.
Lost or Stolen Cards
If your student card is lost or stolen you can request a Replacement ID Card. Please note that if the card was expired you can follow the process above (see: Expired Cards). If your card was not near expiry, a $26 replacement fee applies before it can be issued. Payment for a Replacement ID Card can be made online at Onestop.
Please request by emailing email@example.com from your student email with two certified copies of ID (see below for what is acceptable), your postal address, your OneStop receipt number (if required) and the reason you need a new card.
List of Acceptable Supporting Documentation for ID Card Requests
In order to verify your identity online, you must supply two certified documents. One from List A, and one from List B. Both documents must be certified copies. For more information about how to get original documents certified, please click here.
|List A – Primary Documents|
(must contain name, photo, and date of birth)
|List B – Secondary Documents|
(must contain name)
|Driver's Licence (issued by an Australian State or Territory)||Citizenship Certificate|
|Photo Card (issued by an Australian State or Territory)||Medicare Card|
School, TAFE, or Tertiary ID (from an Australian institution)
|Identification card issued by the Australian or State Government|
as evidence of a person's entitlement to a financial benefit
|A current plastic credit card or account card issued by a bank,|
credit union, AMEX, or Diners Club showing your name and signature
|An account statement or letter up to 12 months old|
(issued by a bank, credit union, AMEX, or Diners Club) as long as it is
on the institution's letterhead and includes full name and the
account number or type
|Evidence of enrolment at an Australian secondary school,|
TAFE, or university up to 12 months old. It must be on the
Please ensure your email is sent to firstname.lastname@example.org from your student email account with two certified copies of ID and your postal address.
Student ID photo guidelines
Here are a few guidelines to ensure we approve your photo when applying online:
- Plain, light-coloured background
- Head centred with a clear gap around the sides of the head, including hair
- Head straight to camera, eyes open, face not tilted to any other direction
- Eyes must show clearly through glasses - no reflections
- Must be a recent photo, no less than six months old
- Religious head coverings are acceptable, provided they do not cover your face
Why do I need a student ID card?
- Identification at Western Sydney campuses
If a University staff member asks to see your card you must present it.
- Identification at exams
You must take your card to all exams.
- Accessing the University Library
Present your card when borrowing and if requested by staff when using Library facilities.
- Printing and photocopying
Use your student card for all your printing and photocopying.
- Accessing secure areas (if required) Student cards enable access to approved secure areas of the University (if required), such as 24-hour computer labs.
- Identification on Placement Students attending placement must carry their Student ID at all times and display when/where required.
- Identification at NSW Health Compliance Students must present their Student ID at NSW Health compliance appointments.
Student ID card privacy statement
The University staff involved in authenticating your identity and issuing your card, as well as those people responsible for auditing, monitoring and maintenance of the database, will have access to the information you provide.
The information you provide as part of the issue of your student card will be stored in a secure database. It remains confidential at all times and will be destroyed securely. Please note that the photograph you provide will be destroyed within 90 days of the upload.
The provision of the information is voluntary. However, if you don’t provide any updated contact information the University may be unable to provide you with a student card through this online portal and you’ll need to make enquires with Student Central about alternatives available to you. The University relies on the accuracy of the information provided by you and is not responsible or liable for any errors arising out of inaccurate information provided by you.
To find out more about privacy and your rights to your personal information at the University, please visit https://www.westernsydney.edu.au/footer/privacy.
Need more information?
For more information please contact the Student Infoline on 1300 668 370 (Monday – Friday, 9am-5pm) or