Online Exams

To complete your online exams successfully there are some specific technical requirements that are required. To find out if your equipment will be suitable to complete your proctored exams you can test it here.

• KB0016538 – What equipment and technology is required for my online exams?
• KB0016503 – MAC requirements for online exams with Proctor U?

If you have a ProctorU exam, your personalised exam timetable will state that you have a ProctorU Live+ exam and a web link will be provided for you to schedule your exam.  If ProctorU is not mentioned, you do not need to create an account or schedule a session. You can find more information about your exam in your vUWS site, either in the "Assessment Zone", Learning Guide or announcements from your subject coordinator.

Proctoring is another word for exam supervision. Western Sydney University is working with ProctorU to provide online exam supervision in 2020 and beyond. ProctorU is an online proctoring service that allows you to take your exam in your own space at home. At the current time all exams in ProctorU will run using their Live+ exam delivery system.

Live+ means a real person will supervise your exam in real time via your webcam. You won't be able to see the supervisor but you can contact them at any time using the chat option. You will be asked to do a room check which involves you moving your webcam around the room to show the supervisor your space. You will need a Computer or Laptop with a web cam and microphone, as well as stable internet.  You can check the technical requirements on the Proctor U Website. To view how it works go to the Step by Step Live+ Guide.

You must register with Proctor U and schedule your Live+ exam ahead of time (usually 72 hours). You may not be able to schedule your session if you leave it too late. For more detailed instructions on how to create your ProctorU account and schedule your session please refer to the Live+ Guide. 

Watch the video to see the exam launch process and prepare for your ProctorU Live+ exam.

To complete your online exams successfully there are some specific technical requirements that are required. For Live+ exams being held via Proctor U, there is more information about these requirements on the Proctor U Website. They also have some very helpful troubleshooting tips on their website. To find out if your equipment will be suitable to complete your proctored exams you can test it here.

Knowledge Articles

• KB0016538 – What equipment and technology is required for my online exams?
• KB0016503 – MAC requirements for online exams with Proctor U?

During the Pre-check by ProctorU, your browser will prompt you to share your screen as a required part of being proctored online. You will then be automatically guided through a series of equipment checks to make sure your system meets minimum requirements and to ensure you are not using any unauthorised machine or software.

If ProctorU detects that you have installed a virtual machine or unauthorised software that is not permitted during your examination, you will be advised by ProctorU that you cannot proceed with the examination until you have done the following:

• remove the unauthorised software from your computer, or
• move to a different computer, or
• reconnect again within a guest profile assuming the software’s were downloaded to your user profile, or
• reschedule your appointment in the next 30 minutes if it takes longer to arrange

Note: A report of the incident will also be submitted to the University.

Applying for Deferred Exam: If you choose not to proceed with the examination, you will also not be eligible to apply for a deferred exam based on unpermitted software being detected as it does not fall within the grounds outlined to permit a deferred exam in the Deferred Exam Procedure. If you do not adhere to the exam requirements as per the Examination Procedures (clause 22/23), action may be taken under the Student Misconduct Rule.

The University’s contract with ProctorU includes assurances that a formal security program in accordance with industry standards is in place that protects the security and integrity of the services being provided and the information being collected. ProctorU cannot use student's personal information for any reason other than the proctoring of online exams. For more information please refer to ProctorU Privacy FAQ (PDF, 232.63 KB)

Guardian browser is the only supported browser for ProctorU. You can download the Guardian browser here for Windows OS and Mac OS. You will receive further information from the Examination team prior to your exam about access and preparation.

Ensure you have your username/password to log into the LMS. Updating to Guardian Browser, your credentials may be saved in your default browser.

Please refer to the following link for instructions on how to use ProctorU with a Mac desktop or laptop.

Note:  Mobile devices, tablets including Surface Pro devices, iPads and phones are not supported. Please refer to the following link for a list of unsupported devices for ProctorU.

What is an online exam?

Are you ready for online exams?

Special requirements and Academic Reasonable Adjustment Plan adjustments

Academic Integrity

Misconduct